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Senior Analyst 3

Job Description
ENERGY FOR WHAT?S AHEAD
Are you looking to make a difference in your career? We?re working on smarter grids, cleaner energy and tools to help people manage energy more efficiently.
About Transmission and Distribution
Southern California Edison?s (SCE's) Transmission and Distribution Organizational Unit (T & D) is responsible for planning, engineering, constructing, operating, and maintaining transmission and distribution facilities throughout the 50,000-square-mile territory. T&D is the steward of roughly $19 billion in assets that safely and reliably deliver electricity to 14 million residents via SCE?s 5 million customer accounts.
Position Overview
The CS Re-Platform is a multi-year initiative where SCE decommissions a significant portion of the legacy system by implementing a replacement SAP Customer Relationship & Billing (CR&B) solution. The Transmission and Distribution (T&D) Process Subject Matter Expert (SME) will primarily be responsible for supporting activities for CS Re-Platform in the Customer Interaction and/or Device & Field streams of work. The CS Re-Platform program will require significant planning, coordination, integration, alignment, and readiness efforts over several years. In addition, this role may focus on major initiatives with fundamental impacts to T&D processes (e.g. Grid Modernization, GRC, DM, FATS, Click, EMST, OMS, etc.).
Typical Responsibilities :
+ Support leads by providing analysis, coordination, process reviews and process development, and by creating detailed deliverables as needed for various initiatives.
+ Attend CS Re-platform meetings and workshops to provide subject matter expertise on assigned business processes by participating in business process development, Use-case development and/or review, business requirement development and/or review, data and document requests and other responsibilities as required to support the program.
+ Works with key stakeholders to develop new back-end processes, procedures, policies and guidelines to reduce operating costs, streamline operations and improve the customer experience.
+ Conduct research, analyze findings, and recommend actions to ensure project success or mitigate risks.
+ Provide timely updates, complete action and deliverables in a timely manner, contribute to and complete pre and post workshop related activities.
+ Participate in user acceptance testing, triage, business readiness activities including refresher training and post implementation SME support.
+ Serves as primary liaison between project and business area (department, divisions, etc.).
+ Provide analytical support on the implementation of process improvement efforts to align internal T&D processes to ?to-be? business processes.
+ Support the identification of process ownership.
+ In partnership with change management services as appropriate, support stakeholder analyses, and evaluate extent and impact of changes due to CS Re-Platform, strategic initiatives, and organizational transformation.
+ Assess culture and work environments in light of desired organizational behaviors and change, and participate in influence strategy development.
+ Support change management plans and implementation.
+ Where appropriate, create communications collateral, implement actions to change policy and/or processes, and ensure relevant training development and delivery.
Qualifications
Minimum Qualifications
+ Five or more years of experience working in an Analyst role.
+ Four or more years of experience performing detailed analysis, querying, investigating and resolving problems, drawing conclusions from complex data and information, and presenting results to management and key stakeholders.
Desired Qualifications
+ Bachelor?s degree.
+ Two years of experience developing, gathering, writing, and interpreting business requirements in order to implement large scale process changes or System implementations.
+ Utility industry experience working with Transmission & Distribution processes.
+ Two or more years of experience using SAP and CSS.
+ Experience preparing and making presentations to management levels.
+ Advanced analytical, problem solving, and critical thinking skills.
+ Excellent verbal and written communication skills.
+ Project management experience or Project Management Professional (PMP) certification, Six Sigma Black Belt Certification or other Project Management certification is a big plus.
+ Strong knowledge of Microsoft Office Products, including Word, Excel, PowerPoint.
+ Gathers, evaluates, and understands pertinent data to get a clear, unfiltered sense of issues, problems and needed direction.
+ Three years or more years of experience participating on cross-discipline teams and integrating work to achieve mutually beneficial outcomes.
+ Experience providing guidance to other analysts on analytical projects.
+ Experience supporting a large projects or programs or System Implementations.
Comments
+ Candidates for this position must be legally authorized to work directly as employees for any employer in the United States without visa sponsorship.
+ Relocation does not apply to this position.
Southern California Edison, an Edison International (NYSE:EIX) company, serves a population of approximately 15 million via 5 million customer accounts in a 50,000-square-mile service area within Central, Coastal and Southern California. Join the utility leader that is safely delivering reliable, affordable electricity to our customers for over 125 years.
SCE is a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status.


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